Frequently Asked Questions

Capitaly Ai is a simple and secure platform where anyone can buy real physical gold. We handle the vault storage, insurance, and security for you, so you can watch your savings grow safely outside the banking system.

Yes. Every single gram of gold you own is fully insured against theft, damage, or natural disasters by top-tier global insurance groups like Lloyd's of London. You can rest easy knowing your investment is fully protected.

Each gold bar you buy is registered under your name and comes with a unique official serial number. We do not use shared pools. You are the sole legal owner of your gold, and we run physical audits every three months to verify every single gram.

You can start investing with as little as $10 USD. There is no large minimum required, making it easy for anyone to build up their gold reserves over time at their own pace.

You can sell your gold back to us and withdraw cash directly to your bank account or crypto wallet instantly through your dashboard. If you prefer to keep the physical gold, you can request home delivery of your gold bars, which we coordinate securely.

No hidden fees. We do not charge anything to open or fund your account. We charge a simple, transparent yearly fee of 0.5% for vault security, audits, and insurance, which is calculated based on your total savings.